- Free delivery on US orders ₵5000+.
- Free delivery on US orders ₵5000+.
₵0.00
Refund and Returns Policy
1. Eligibility for Returns
To be eligible for a return, the item must be in its original condition and packaging and returned within 14 days of purchase. Please have your original receipt or proof of purchase.
2. Non-Returnable Items
The following items are non-returnable:
- Items marked as “final sale”
- Customized or special-order items
- Used or damaged products (unless defective)
3. Refund Process
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. Approved refunds will be processed back to your original payment method within 5-10 business days.
4. Exchange Policy
For exchanges, please contact our support team. Items eligible for exchange must meet the same return conditions.
5. Damaged or Defective Products
If you receive a defective or damaged product, contact us immediately for a replacement or refund. We may request photos of the damage to verify the issue.
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